We want you to be fully satisfied with your purchase.

Refund Eligibility

You can request a refund or replacement only if:

  • You receive damaged or defective bags
  • You receive the wrong size/colour compared to your confirmed order
  • Quantity received is less than ordered

Non-Returnable Items

Custom printed or specially designed bags cannot be returned, unless damaged during
delivery

What to Do

If there’s an issue:

  • Contact us within 48 hours of receiving the order
  • Share order details and clear photos/videos
  • We will resolve the issue quickly — replacement or partial refund, depending on the
    situation

We’re committed to customer happiness, so we try our best to offer a smooth solution.

Shipping Policy

Delivery Timeline

  1. Readymade bags: 3–7 working days (depending on location)
  2. Custom printed bags: 7–12 working days (based on design & quantity)

Shipping Partners

We deliver through trusted courier services to ensure safe and timely delivery.

Shipping Charges

Shipping cost depends on:

  1. Order quantity
  2. Delivery location
  3. Courier service rates

Final charges will be shared before confirmation.

Order Tracking

Once dispatched, we provide tracking details so you can follow your order easily.